Frequently Asked Questions
Your Questions Answered
What is one to one coaching & where do you train?
A session or series of coaching sessions with you or your child coached by one of our experienced and qualified coaches for personal development in football, fitness and/or goalkeeping.
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We train at two different venues. Priestfields Recreation ground being our main venue operating all week and our Wednesday only venue is at Eccles Recreation ground, Aylesford.
Can I book an Intake Session?
We offer a buy 1 get 1 half price deal which consists of two 45 minutes sessions for assessment. The session puts you through a series of tests for the coach to assess your ability to see where you need to improve. However, you may also tell us what areas of development you wish to work on and we can design a plan or a series of planned sessions and put you through future sessions to improve this.
What are your fees?
Sessions are normally priced at £45 an hour or £35 for 45 minutes. However, please see our range of offers which are currently shown on our prices/contact page. Buy 1 get 1 half price saves you a whopping £20 (newcomers only). Save £10 when you pay for 5 sessions in advance. Our best offer is a monthly direct debit where your saving money off sessions every month.
Weather
We train in all conditions except extreme weather. This includes heavy continuous rain, thunder/lightning, snow, hail, storms and extreme winds. Other reasons could include unsuitable pitch to train on. Your own and our safety is of great importance. Please check with your coach first and do not make assumptions if the session is to go ahead or not.
Frequently Asked Questions
How do I book?
Can I ask questions before booking?
You will need to fill out the form on our contact page or you can email us at info.personalfootballcoach@gmail.com and we will aim to be in touch within 1-2 working days. Sometimes this may take longer especially over the holidays or busy periods but generally not much longer than 48 hours.
Of course, If you need to get in touch with us before booking, please use the same method by filling out the form on our contact page along with any questions you may wish to ask. We will aim to be in touch within 1-2 working days.
Cancellation Policy
If you have a booked a session with us and you wish to cancel then unfortunately the session is still charged unless 28 days notice is given. The reason for this is we cannot afford to miss out on sessions missed and it is not always possible to fill in sessions slots in a short period of time.
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If your coach cancels then you are not charged and the session is continued over or refunded if you choose so.
Refunds
If you have already paid for a series of sessions and choose that you do not wish to continue with the sessions, then we will refund you for any unused sessions as long as 28 days notice is given. You must notify us before we can issue you any form of refund. If it has gone past the 28 days notice period, then unfortunately all sessions will be charged even if they are unused.
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If you have booked a session or a series of sessions but have failed to communicate with us for more than 28 days, all sessions are revoked and no longer eligible for a refund.
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Get in Touch
Medway location - Priestfields Recreation ground, Rochester, ME13AD
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Maidstone location - Eccles Rec, Aylesford, ME207FP
