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Frequently Asked Questions

Your Questions Answered

What is one to one coaching?

A session or series of coaching sessions with you or your child coached by one of our experienced and qualified coaches for personal development in football, fitness and/or goalkeeping.

Can I book an Intake Session?

Your first session is over 50% off and consists of a duration of 45 minutes session for assessment. The session puts you through a series of tests for the coach to assess your ability to see where you need to improve. However, you may also tell us what areas of development you wish to work on and we can design a plan or a series of planned sessions and put you through future sessions to improve this.

What are your fees?

Sessions are normally priced at £38.50 an hour or £29.70 for 45 minutes. However, please see our range of offers which are currently shown on our prices/contact page. Save 10% when you pay for 5 sessions in advance.

Weather

 

We train in all conditions except extreme weather. This includes heavy continuous rain, thunder/lightning, snow, hail, storms and extreme winds. Other reasons could include unsuitable pitch to train on. Your and our safety is of great importance. Please check with your coach first and do not make assumptions if the session is to go ahead or not.

Frequently Asked Questions

How do I book?

Can I ask questions before booking?

You will need to fill out the form on our contact page or you can email us at info.personalfootballcoach@gmail.com and we will aim to be in touch within 24-48 hours. Sometimes this may take longer especially over the holidays or busy periods but generally not much longer than 48 hours. 

Of course, If you need to get in touch with us before booking, please use the same method by filling out the form on our contact page along with any questions you may wish to ask. We will be in touch within 24-48 hours.

Cancellation Policy

If you have a booked a session with us and you wish to cancel you must give us 48 hours (2 days) notice before the session commences or you may be charged the full price if you have not already paid. If you have paid then you will not be eligible for a refund unless you have notified us before the 48 hour period prior to your session.

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If your coach cancels then you are not charged and the session is continued over or refunded if you choose so. 

Refunds

If you have already paid for a series of sessions and choose that you do not wish to continue with the sessions, then we will refund you for any unused sessions. You must notify us before we can issue you any form of refund.

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Also note that if you paid for a bulk, and decided to gain a refund then you will lose the discount prices and normal individual prices are set. 

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If you have booked on a session or a series of sessions but have failed to communicate with us for more than 28 days, all sessions are revoked and no longer eligible for a refund. 

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